Treating customers fairly?

Danny Joffe, Publications

What constitutes a decent needs analysis? When the “Treating Customers Fairly (TCF)” outcomes framework were first released in many insurance jurisdictions including the UK and South Arica, outcome four stood out the most, as it appeared to change the current status quo within our intermediated environment. Obligations under the Financial and Intermediary Financial Services legislation […]

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Danny’s Interesting liability claim

Danny Joffe, Publications

A quick agreed settlement is usually the best option for both parties The law is not always what we see on television with spellbinding facts, drama in the court room and lawyers cross examining witnesses. It is normally regulatory applications, technical notices and lots and lots of documents. But there are occasions where really interesting […]

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The Value of a Broker in an Insurance Transaction

Danny Joffe, Publications

A good broker can be crucial to a business getting the right cover In many of the developed countries, specifically in Personal Lines insurance, many policyholders are choosing to do Insurance direct with Insurance Companies rather than use the services of an intermediary or a broker. Direct Insurers have grown substantially over the last decade […]

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